Shipping and Returns
Please note that at the moment we only deliver in EUROPE. We don’t deliver in: Danimarca, Canarie.
All deliveries are made with global package delivery company carrier. The orders are shipped from our warehouse in Italy to your delivery address. Please note that shipments to post office boxes will generally not be delivered. The additional terms and conditions of carrier can be read on www.dhl.com.
Orders are processed from Monday to Friday, from 9 to 11 in the morning.
Please notice that orders which are placed Friday afternoon, Saturday and Sunday will be processed on Monday morning.
Express orders that are placed on Thursday afternoon are going to be processed and sent out on Friday. Since carrier is not working during the weekend, these orders will generally reach you after the weekend.
Please be also aware that even orders within Italy that are placed on Thursday afternoon will arrive at the delivery address after the weekend in general.
Estimated transit time after dispatch:
European Union: 1-5 working days (standard). As soon as the parcel leaves our warehouse, you will receive an automatic E-Mail with the carrier tracking number to follow the status of the delivery. If you choose an express delivery the timing is 1-2 working days.
However, during sale seasons orders might suffer a slight delay due to an excessive amount of orders being filled out.
Other Countries: 5 to 10 working days. Please be aware that in case of deliveries outside European Union orders are processed but they are not shipped on the same day. The parcels have to pass customs before we can send them out. This usually takes around 3/4 days. For this reason, it usually takes more or less 10 days before the parcel gets to you.
The Luxury Development Srl shall not be held responsible for delays in shipments caused by international customs issues, weather conditions, or any other circumstances beyond the control of the company.
Please note that orders with more than one item might be delivered from different warehouses. As a result you could receive more than one parcel.
Orders that come from different warehouses will be processed as fast as possible, but there might be short delays.
Delivery costs depend from destination address. You can see the cost in the cart after that the address fields will be compiled.
Free Shipping is only available in Italy for all standard deliveries.
From time to time we run worldwide free shipping promotions. To be notified by E-Mail, simply sign up to our newsletter. Please be aware that free shipping promotions will be applied to your order in the payment section.
To be completed