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    FAQ


    SIZE INFORMATION 

    Please consider, all Collini products are shown in Italian or International sizes.
    You can find a Size Table for each product.
    The Size Table serves as an indicator to help you to find the right size.
    Please don't forget, if you have selected the wrong size, you have the possibility to return the item.
    Should you have any doubts regarding sizing, our Customer Care team will be more than happy to assist you.

    SALES AND PROMOTIONS

    Collini does not offer seasonal sales nor promotions. Just like books, our creations do not have an expiry date.
    Throughout the year new creations are frequently added to Collini’s Library, an impressive collection of all our chefs-d'oeuvre.

    PAYMENT METHODS

    We offer the following Payment Methods:

    In case of payment through PayPal or iDeal, the amount will be charged the day of the order. When sending goods back, the amount will be credited back to your bank or PayPal account.

    PAYMENT SECURITY

    Your card information is encrypted in our system using 128-bit SSL technology. This high standard of security means shopping with a card on Collini is secure, and ensures that your data will under no circumstances be accessible by third parties. 

    TAXES AND DUTIES

    Taxes and duties are calculated according to your shipping destination and itemized at checkout.

    MY ACCOUNT & PASSWORD 

    The registration at the Collini Milano 1937 store comes with various benefits:
    - Track your orders and review past purchases
    - Create a personal wishlist and share it with your family & friends or print it out
    - Manage your personal data and save your preferred settings
    - Manage your account details and address book

    DATA SECURITY (SSL) 

    To help ensure that your shopping experience is safe, Collini uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration. You will also notice that when you look at the location (URL) field at the top of your browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode.

    Please be assured that your personal information is kept private and confidential and at no point will we rent or sell this. Please note that Versace may use your contact details to inform you about new arrivals, exclusive products and services via email. If you would prefer not to receive these updates, please unsubscribe from our mailing list.